For Employees
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How do I view or update my beneficiaries?
Employee Navigator is the primary record for beneficiary designations in the event of an untimely death. In...
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How do I recover my username and/or password for Employee Navigator?
To Reset Your Password: Go to Employee Navigator and click on “Forgot password?” 2. Enter your Userna...
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Why am I receiving an error message?
If you receive a system-generated error message while completing or updating your Employee Navigator enrollm...
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How to Register in Employee Navigator
Employee Navigator is a secure online benefits administration platform used by Company Name to manage all em...
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How to Update Your Personal Information in Employee Navigator
Throughout the year, you may need to update your personal information, such as a new address, a name change,...
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How do I find a Summary of Benefits and Coverage?
Carrier documents, such as Summaries of Benefits and Coverage (SBCs), are available under the Employee Navig...
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What benefits am I enrolled in?
Employee Navigator provides a benefits summary that shows you which benefits you are enrolled in, which depe...
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I have an upcoming life event (For example, marriage, childbirth, etc.). What do I need to do?
When things change throughout the year, like the birth of a child, marriage, divorce, loss of coverage elsew...
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What is a Qualifying Life Event (QLE)?
A Qualifying Life Event, also known as a QLE, is a change to your current life situation that affects your h...
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Do I need to notify anyone when a dependent reaches the maximum age limit?
No, you do not need to notify the medical or non-medical carrier(s) when a dependent reaches the maximum age...
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How to Enroll in Your Benefits in Employee Navigator
ENROLL IN YOUR BENEFITS Step 1: Log In: Go to www.employeenavigator.com and click Login. • Returning users...
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How to Enroll in Your Benefits in Employee Navigator
ENROLL IN YOUR BENEFITS Step 1: Login: Go to www.employeenavigator.com and click Login. • Returning users:...
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What if I tried creating an account and it says I’m not recognized?
There are four pieces of required information to create an account in Employee Navigator: First Name, Last N...
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Why can't I add my spouse or child to my coverage?
If you cannot add your spouse or child to your coverage, it is possible that you did not complete a required...
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Why can't I enroll in Voluntary Life Insurance?
The most common reason for errors during Voluntary Life Insurance enrollment is a missing tobacco use respon...