How to Update Employee Benefits Due to a Qualifying Life Event in Employee Navigator

Jackie Villaret
Jackie Villaret
  • Updated

Update Benefits 

The UPDATE BENEFITS tab provides the ability to complete Qualifying Life Events for employee and dependent coverages. Coverage can be added, changed, or dropped.  

 

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To process a Qualifying Life Event:

1. Search for the employee in EEN and then click on their Update Benefits tab.

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2. Click on the appropriate qualifying life event for the employee. Changes to the employee coverage are on the left and changes for dependents are on the right.

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3. Provide all requested information. Typical requested information consists of: Plans to drop, Date previous coverage ended, Adding or Selecting Dependent to add or drop. Note: Each QLE will provide additional information when selected. Use the last date that the member or dependent will have coverage with the company.

4. Click SAVE.

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