Locked Accounts
A user's account will be locked after 5 attempts using an incorrect password. Once the account has been locked, the employee can still request a password reset which will allow the user to reset the password and gain immediate access. Otherwise, the account will remain locked until either the password is reset or until HR/Admin unlocks the account.
To check or unlock the login status of an account:
1. Click LOCKED ACCOUNTS.
2. Click UNLOCK.
3. The account is automatically unlocked and will send employee a password reset email.
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